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We recommend that you create an account at checkout or on our ‘Account’ page in order to view recent orders and other essential information about purchases made at Sweet Cheeks Baby. We appreciate your interest in us.
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Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer
you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging. Due to hygiene reasons, we are unable to accept returns of
nappies, sanitary or breast pads unless they are defective.
We take great care to inspect each item individually before it is packed and shipped to you to ensure
you do not receive items that are not 100% to your satisfaction.
Cancelling your order
Should you wish to cancel your order, please do this as soon as possible at:
firstname.lastname@example.org, as orders are shipped within 24 hours of being placed. Orders that have
not yet shipped will automatically receive a credit note via email to the value of the order.
Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your
If you are approved, then your returned items will be processed, and a credit note will be emailed to
you which can be used towards your next purchase which will be valid for 3 months from date of
If you have an item that needs to be exchanged, send us an email at email@example.com and
send your item to: 66 Creagan, Barna, Galway, H91 H6F7.
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
These are non-refundable and valid for 12 months from date of purchase.
To return your product, you should mail your product to: 66 Creagan, Barna, Galway, H91 H6F7,
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non-refundable. If you receive a credit note, the cost of return shipping will be deducted from
your credit. Please note that it is advisable to send your item back with a tracking number as we will
not be liable for returns not received.